You select your favorite items, choose your delivery method and pay for your purchases via our secure payment system . You receive an order confirmation email.

Keitswim prepares your order within 24 working hours maximum and delivers it to the carrier. At this time, you will receive a shipping confirmation email with a tracking number allowing you to view the live routing of your package.

Your order is now being delivered.

The time varies according to the delivery method chosen and the geographical area in which the package is heading. In case of late delivery, we invite you to contact the customer service of the post office on www.laposte.fr or by telephone at 3631, provided with your tracking number. Do not hesitate to inform us also by email.

We hope you are happy with your order!

If you wish to exchange or refund , you have 14 days to return your items to us . For this, we invite you to contact the address contact@keitswim.fr before taking any action. Tell us your name and order number so that we can best assist you.

We will provide you with full return instructions in response to your email. In the event of an exchange, the delivery costs are shared between Keitswim and yourself, in the event of a refund, the costs are your responsibility.

Please note that discounted jewelry and products cannot be returned or exchanged. Swimwear and accessories must be returned in new condition, in their original packaging.